Miallegro 1780 Tower Fan, Sophisticated Brushed Metal with Remote Control

FAN-tastic... get it? Because it's a fan.
Whilst American's come to Canada for the healthcare, Canadian's come to America for the sweet Miallegro fans. Ordered and sent to a mailbox, came on time as promised, and the product is exactly as listed. It's one of the slickest fans I have ever seen. The one thing that I was uncertain about from the description was the black portion between the brushed metal - it's plastic, not steel as it may appear to some. Fairly quiet and performs fan stuff, as expected.

I wouldn't usually write a review, but Miallegro actually called me a few days after I had received the fan to ask if I was satisfied with the product and see if there was anything they could help me with. Superb customer service! I hold their products and customer care in high esteem and will certainly buy from them again.

John

Great looking.... but otherwise, average fan
The reason why you would want this fan is the looks. The features are pretty average and after about a year, it's still worked the same as the day I took it out of the box.

Other impression:
- rather quiet
- average air movement

Customer service
This is a TRUE and remarkable example of customer service!

E-MAIL to Miallego dated 7 June, 2010:

I'm sorry to say that while assembling the Miallego Model: 1760 Tower Fan I had an accident and the top of the unit was broken off. No excuses, but I'm at a loss if anything can be done to rectify my misfortune.

Please advise at your convenience.

Within 24 hours; REPLY from Miallego:

Thank you for your purchase from Miallegro's collection of small home appliances. I'm sorry to hear that the 1780 Tower Fan was damaged during assembly. We will make a one-time exception and send you a new 1780 Tower Fan as a replacement. Along with the new fan you will also receive a pre-paid return shipping label so that you may return the broken unit to us. When ready, kindly drop off the unit to be returned at a UPS location near you.

Please do not hesitate to contact us with any further questions or concerns.

Note: This is...

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